Please, pay attention that each merchant offers its own return policy. Read our return policy before you make your order. Our return policy can be not applicable on products with promotional price.
The legislation does not engage every merchants to establish a return policy. However, our team gives you the opportunity to claim for the return and the refund. Our client’s satisfaction really matters to us. If you are not satisfied with product you have bought, contact us and we will do our best to solve the problem.
You can make a return only under the following conditions:
If you received your booster with defects or damaged we will replace it for free. We will send you a new booster without any charges as soon as we receive the defective one back, provided it is available on our stock.
Our webstore offers a 2-year warranty for each booster. The return process takes 2-3 weeks.
Attention! Please, check the condition of your package during the week following its receipt, as well as all the contents of the kit and the presence of all the elements of the equipment required. If you have noticed the incompleteness of ordered kit or its defectiveness, please, contact our support team and we will replace damaged items or find other solution for you.
We have the right to deny your claim of free change or incomplete equipment if you pass your request later than 1 week from the arrival of your package. We also can refuse the claim for free replacement in case if there is a possibility, that the booster was damaged (or some equipment was lost) after the customer had received it.